Q. How long will it take for my items to arrive?

A. We know how important it is to get things on schedule. Here is a breakdown of when we will deliver:

• Order Cut-off Time: 10:00 AM (GMT+4)
• Order Processing Time: 1 Day
• Delivery Time: 1 to 4 business days

Q. Where can I order from?

A. We ship products to all 7 cities in the United Arab Emirates. But we can’t ship to Ruwais and Dibba since our shipping partners have rules against it.

Q. Do I have to pay for shipping?

A. We think that shopping should be easy for you. That’s why we give free shipping on all orders sent by FedEx and other reputable delivery companies. You can get your package delivered right to your home without paying any extra shipping fees.

Q. Will I get a confirmation number once I place my order?

A. Yes, of course! You will get an order number to use as a reference when you place your order. Please don’t hesitate to contact us if you don’t get one within 24 to 48 hours for any reason.

Q. Who do I call if I have an issue with my order?

A. Your satisfaction is our priority, and we’re here to help you at every stage.

If you have any questions or problems with your order, please don’t hesitate to contact our Customer Support Team at info@pharmacytick.com. We’re here to help you every day of the week from 9 AM to 5 PM GMT+4.

Q. How do I pay?

A. Currently, we only offer payment by cash on delivery. You can safely pay for your order to the shipping company person.

Q. Is it safe and secure to check out on this site?

A. You may shop with confidence since all of your purchases on our site are safe and secure. We use the most up-to-date encryption technology to protect your personal and financial data.

We hope our FAQ section has answered all of your questions. Please don’t hesitate to contact us if you need further help or have any questions.

Email: info@pharmacytick.com

Phone: +971-50-974-0573

Operating Hours: Mon–Sun | 09:00 AM – 05:00 PM GMT +4